Required Skills & Experience
• 1-2 years related experience analyzing, validating, and posting data.
• Proven customer service skills.
• Passionate and knowledgeable about data.
• Prefer some experience and knowledge of departmental functions, terminology, and interrelationships for data types such as: Customer, Vendor, and Material.
• Passionate attitude toward data quality with a strong attention to detail.
• Capable of working in a fast-paced, multi-faceted, high transaction team environment.
• Strong written and verbal communication skills.
• Ability to work independently and as a team player.
• Able to perform quality work within defined service targets in situations with tight turnarounds and deadlines.
• Experience with Microsoft Office Suite, ServiceNow and ability to comfortably navigate multiple databases.
• Capacity to consistently apply standard policies and procedures and support their creation.
• Flexibility to provide support to multiple roles within Shared Services.
Job Description
One of our clients is looking for a Data Relations Coordinator in Eagle, Idaho. As a Data Relations Coordinator, you will be responsible for maintaining relationships with both internal and external customers. You will ensure that our customers are provided with superior service. While working with external customers, you will act as a liaison. You will have a good understanding of our policies, processes, and requirements to ensure that we can train/support both internal and external customers. You will be a single point of contact between Shared Services and other partner teams
Position Responsibilities
This position requires you to educate both internal and external customers on our processes and procedures. You will ensure that our customers understand our internal controls and sox controls. While working with our customers, you will look for areas of improvement to meet the customers’ needs while making sure we continue to meet requirements. You will be a subject matter expert on the required processes and systems to help facilitate this with department stewards. A broad end-to-end understanding of different processes, and how they are applicable to Master Data is necessary.
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