Job Description

Location: 2603 Port Industrial Drive STE 501, Jacksonville, FL 32226

This is an in-office position with significant travel requirements

Company Overview

Performing over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC also provides a full suite of utility services throughout North America. Our Mission: to deliver quality, efficient, safe, and innovative solutions to protect our partners’ infrastructure and critical assets. Our Culture is known as Living the SAFE-LIFE: Protecting Infrastructure, Protecting Our Communities, Protecting Ourselves.

Summary

The Field Human Resources Generalist provides support to the assigned coverage area, including field offices and their respective employees in all functional areas of HR including recruitment, compliance, employee relations, reporting, and performance management to ensure alignment with key business goals and regional strategic initiatives. This role will have an engaging and participatory role in the field with regular visits to locations throughout coverage area and co-travels with field personnel.

Responsibilities

• Provide personnel policy and procedure guidance to employees and management
• Provide day-to-day performance management guidance to field management (including but not limited to coaching, counseling, career development and disciplinary actions). Elevates situations to Field HR leader as necessary
• Explain, provide information and respond to human resources-related inquiries including those related to employee safety, welfare, wellness, benefits, programs, and education
• Assist with field employee orientation, on-boarding, and training programs throughout coverage area
• Monitor employee morale and company culture through usage of onboarding and exit surveys, retention data, field visits, and other key indicators to improve employee life-cycle and make USIC employer of choice
• Assist Hiring Managers with the interview process as needed
• Represent employer in local community and recruiting events
• Record and process employee complaints of all nature, including those involving sexual harassment, discrimination, or other instances of workplace harassment and recommend any necessary investigations or disciplinary actions
• Update job requirements when needed
• Maintain up-to-date knowledge of federal, state, and local employment law and compliance requirements and provides all legal compliance within coverage area
• May be asked to participate in special projects or perform other duties as requested

Requirements

• Bachelor’s degree in Human Resources, Business Management, or related field strongly preferred
• 3+ years experience in human resources, with employee relations management required
• Ability to travel 50-60% of the time with 20-30% of total time being overnight travel
• Possesses strong interpersonal and communication skills, and can provide personalized customer service to all employees
• PHR or SHRM certification preferred
• Demonstrated skills with note keeping and record-keeping
• Adept at handling multiple assignments and meeting deadlines through strong organizational skills
• Ability to thrive and remain flexible in a fast-paced, ever changing, high-pressure environment while navigating a multi-site, decentralized organization
• Specialized training in employment law, compensation, employee relations, safety, training, and preventive labor relations preferred
• Proficient in using core MS Office Suite products and experience with using HRIS/HRM systems

We are an Equal Opportunity Employer. Veterans are encouraged to apply.

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