Customer Service Representative-Pest Control Job at PARTNERS Staffing, Manhattan, KS

WlNyNnJtR2lORXkrTkdaK2JpN2xQQ1ZDWlE9PQ==
  • PARTNERS Staffing
  • Manhattan, KS

Job Description

Customer Service Representative-Pest Control (Remote, Full-time)

We are seeking a dedicated Customer Service Representative to join our remote team. This dynamic, open-ended role involves answering customer inquiries, identifying sales opportunities, and supporting our pest control operations. The ideal candidate will be a proactive problem-solver with a positive attitude and a passion for delivering outstanding service to homeowners, business owners, and other clients.

Key Responsibilities:

  • Customer Interaction: Answer all inbound calls, addressing inquiries from homeowners, business owners, and other contacts. Transfer calls as needed for non-customer inquiries.
  • Sales Opportunities: Identify and pursue opportunities to upsell services during customer interactions, contributing to account growth.
  • CRM Management: Input and update customer information in our existing CRM software to maintain accurate records.
  • Service Coordination: Schedule and reschedule pest control services, coordinating with technicians to ensure timely delivery.
  • Administrative Tasks: Perform entry-level bookkeeping, data entry, and other administrative duties to support operations.
  • Complaint Resolution: Address customer concerns professionally, resolving issues to maintain high satisfaction levels.
  • Payment Processing: Handle payment transactions accurately and efficiently.
  • Open-Ended Duties: Take on additional responsibilities as needed to support the team and enhance customer experience.

Qualifications:

  • Experience: Minimum of 2 years in a customer service or similar role, preferably in pest control, home services, or a related industry.
  • Skills:
  • Positive attitude and strong work ethic.
  • Excellent listening and problem-solving abilities.
  • Diligence, punctuality, and multitasking skills.
  • Comfortable handling a variety of tasks in a fast-paced environment.
  • Technical Requirements: Familiarity with CRM software and basic bookkeeping is a plus but not required.
  • Location: No geographic restrictions; candidates may work remotely from anywhere.
  • Equipment: Candidates will be provided with a computer but must have access to reliable internet. A company-provided phone or headset may be supplied.

Job Tags

Full time, Remote job,

Similar Jobs

Slaymaker Rentals

Heavy Equipment Mechanic Job at Slaymaker Rentals

 ...We are looking for an experienced mechanic / technician (5-8 years) to join our team and help maintain and repair our fleet of rental...  .... Detail oriented. Verbal and written communication skills. Job Type: Full-time Must be able to work out of a truck... 

Midland-Marvel Recruiters, LLC

Nurse Director Med/Surg Job at Midland-Marvel Recruiters, LLC

 ...Smaller community hospital looking to bring on Nurse Director Med/Surg! Under the direction of the Chief Nursing Officer, the Director of Med Surg has 24-hour responsibility for the effective implementation of the philosophy, goals, policies, and procedures of the hospital... 

Environex, Inc.

Entry-Level Project Chemical Engineer Job at Environex, Inc.

 ...company that you wont outgrow, but can grow with? Seeking a chemical engineering-based position that takes you to new places all over the...  ...emissions technology, is seeking a motivated and outgoing entry-level Project Chemical Engineer to join our close-knit team in... 

PTR Global

Business / Financial Analyst - II Job at PTR Global

 ...verbal communication. The person in this position will be working terminations as well as CPI. Candidate should be able to read...  ...to work in a fast-paced environment Note: ~ Home-Based Pay Range: $35 - $36hr on w2 The specific compensation... 

Acceler8 Talent

Senior Electrical Engineer Job at Acceler8 Talent

 ...About the Role A well-funded, mission-driven startup in the medical technology space is seeking a Senior Electriacl Electrical Engineer to support the development of next-generation medical devices. This position is ideal for someone passionate about building complex...